About eProtocole by B2P
Who are we?
eProtocole is part of B2P, a company deeply rooted in the transport and logistics sector.
Since its creation, B2P has been developing solutions tailored to the real needs of the industry, with a strong focus on innovation, expertise, and human aspect.
eProtocole supports the sector by digitising safety protocols, securing loading and unloading operations, and ensuring regulatory compliance for companies.
Collaborative and fully digital, the solution facilitates communication between all stakeholders: shippers, freight forwarders, carriers, and drivers.
Our customer support
With eProtocole, you benefit from dedicated human support in addition to a high-performance digital tool. Our teams help you make the most of the solution and ensure that your protocols are properly applied in the field.
This support includes:
- Guided onboarding for your teams
- Field monitoring and follow-ups to ensure protocols are read and applied
- Customer support available by phone and email
- Customer feedback to continuously improve the solution